Tour Desk Agent (Waterfront)

You'll handle check-ins, bookings and questions at a game lodge in Rosslyn. You don't need to be the loudest person in the room, just the one others can count on.

The work is in Rosslyn, Gauteng, so you'll need a reliable way to get there every day. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Store guest details securely in line with POPIA.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Allocate rooms and pass early check-ins to housekeeping.
• Run the night audit, close the day and print the flash report.
• Book shuttles, dinner reservations and game drives for guests.

• Clear spoken and written English
• Honest with cash and card payments
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• You can work rotating shifts, including nights

• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure

• Paid system training in the first month
• Discounted stays across the group
• Service charge share at some properties

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.