Tracking Control Room Agent (Vehicle Recovery)

Sharp eyes and a calm voice are the tools of the trade at a vehicle tracking control centre in Coega. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is Coega-based, with most of your time spent at a vehicle tracking control centre. Start is planned for the beginning of next month.

• Report camera faults and offline sites to the technicians
• Monitor live CCTV feeds and zoom in on suspicious movement
• Hand over open incidents clearly at shift change
• Log every event and action on the monitoring software
• Pull and save video footage for incident investigations
• Dispatch the nearest response vehicle over the radio

• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Matric

• CCTV operator short course
• Call centre work in the past

• Path to senior controller or supervisor
• Indoor, air-conditioned work environment
• Training on the monitoring software
• Shift allowance for nights

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.