Travel Consultant (Leisure Bookings)

At this boutique guesthouse in Bellville, you'll turn bookings into happy stays. This role rewards consistency more than flash.

You'll report in Bellville. Relocation is not covered for this one. You'll start with a short induction before working on your own.

• Answer booking emails and calls, and quote rates from the rate sheet.
• Allocate rooms and pass early check-ins to housekeeping.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Book shuttles, dinner reservations and game drives for guests.
• Manage OTA bookings coming in from online travel channels.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Store guest details securely in line with POPIA.

• Matric
• You can work rotating shifts, including nights
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Honest with cash and card payments

• Service charge share at some properties
• Meals on duty and uniform supplied
• Discounted stays across the group

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.