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Travel Consultant (Leisure Bookings)

How2Apply Talent Network

Pietermaritzburg, KwaZulu-Natal

Full-time

Posted 1 day ago

Full-time Hospitality & Tourism

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Job Description

Running the front desk of a boutique guesthouse in Pietermaritzburg means calm service and a clean shift balance. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

Location: Pietermaritzburg, KwaZulu-Natal. Applicants who already live in the area get looked at first. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

What you'll actually do

Book shuttles, dinner reservations and game drives for guests.
Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
Balance your cash float and card slips before handover.
Handle complaints at the desk and log them for the duty manager.
Take card pre-authorisations and settle folios at checkout.
Answer booking emails and calls, and quote rates from the rate sheet.
Manage OTA bookings coming in from online travel channels.

What you need

Calm with an unhappy guest at 11pm
A hospitality or tourism diploma, or 1 year at a hotel front desk
Matric
Honest with cash and card payments
Clear spoken and written English
Confident on a computer and quick to learn a property system

Helpful, not essential

Amadeus or Galileo training for travel roles
Opera PMS or Protel certificate
Revenue or yield management exposure

On offer

Paid system training in the first month
Night-shift allowance
Meals on duty and uniform supplied

How to apply for this job

Make sure the role, the hours and working in Pietermaritzburg really suit you before you apply.
Keep copies of these ready to send: two contactable references, a recently certified ID copy (within 3 months) plus certified copy of your matric certificate.
Send your details with the form below. Add one or two lines about similar work you've done.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 8 working days.

How2Apply recruits for this position on behalf of hiring employers around Pietermaritzburg; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
Add a line on shift flexibility: front offices shortlist people who can cover nights.