Arrears Negotiator (Vehicle Finance) – Immediate Start

Hit your collection targets at this debt collection agency in Khayelitsha and your commission shows it. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Location: Khayelitsha, Western Cape. Applicants who already live in the area get looked at first. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Report daily on rands collected, contacts made and arrangements set.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Track broken promises-to-pay and follow up within 48 hours.
• Answer disputes about balances, interest and fees with a printed statement.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

• Clear credit and criminal record
• Matric
• Registered, or willing to register, with the Council for Debt Collectors
• Good with numbers, dates and payment calculations

• A second South African language
• Knowledge of the NCA and prescription rules
• Experience on a collections system such as Debtmaster or a dialler platform

• Council for Debt Collectors registration paid for you
• Uncapped monthly commission on collected rands
• Structured weekday hours with only occasional Saturdays

• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.