Collections Agent (Early Arrears)

Hit your collection targets at this vehicle finance collections floor in Kempton Park and your commission shows it. Expect to be trusted with real work from your first week.

This post is in Kempton Park (Gauteng). Please only apply if you can travel there daily. Shifts rotate, so you'll need to be flexible about days and nights.

• Send written arrangements by SMS or email straight after each call.
• Track broken promises-to-pay and follow up within 48 hours.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
• Answer disputes about balances, interest and fees with a printed statement.
• Record reasons for non-payment so the credit team can adjust policy.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Update debtor contact details from tracing searches.

• Registered, or willing to register, with the Council for Debt Collectors
• You keep your tone respectful even when the debtor is not
• Clear credit and criminal record
• Good with numbers, dates and payment calculations
• Target-driven and comfortable with commission
• Matric

• Legal collections or attorney-firm background
• Experience on a collections system such as Debtmaster or a dialler platform
• A second South African language

• Uncapped monthly commission on collected rands
• Council for Debt Collectors registration paid for you
• Monthly incentives for the top three collectors
• Structured weekday hours with only occasional Saturdays

• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.