Dental Receptionist (Private Practice)

This law firm in Cape Town CBD needs a friendly, organised person holding the front desk together. If you like clear targets and knowing where you stand, this is for you.

Location: Cape Town CBD, Western Cape. Applicants who already live in the area get looked at first. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Take clear phone messages and send them by email straight away.
• Check patients in, verify medical aid details and collect co-payments.
• Scan, file and archive documents in the correct client folders.
• Answer and transfer calls on a multi-line switchboard within three rings.
• Keep the reception area neat and the coffee station stocked.
• Order stationery and cleaning supplies and check deliveries.
• Sign visitors in, issue access cards and notify the right person.

• At least 1 year on reception or a front desk
• Discreet with confidential information
• Matric
• You can juggle a ringing phone and a waiting visitor at once
• Microsoft Word, Outlook and basic Excel
• A warm, clear phone manner in English

• Typing speed above 40 wpm
• A secretarial or office administration certificate

• Safe, secure parking
• Annual bonus (13th cheque) at many practices
• Normal office hours, Monday to Friday

• List the phone systems and booking software you have used; practices look for people who need little training.
• Your CV is your first test of neatness, so keep it one or two pages, one font and no spelling errors.