Front-of-House Service Consultant (Clinic)

If you like people and hate long queues, this private clinic front desk in Paarl suits you. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

You'll report in Paarl. Relocation is not covered for this one.

• Greet customers, find out what they need and manage the queue ticket system.
• Log complaints and pass them to the store or branch manager.
• Take payments, balance your till and bank cash at close.
• Book repairs and warranty claims and give customers a reference number.
• Call customers when repairs or orders are ready to collect.
• Update customer details and file signed forms for audit.
• Upsell contract upgrades, accessories or cover when it fits the customer.

• Presentable and approachable with all kinds of customers
• Retail or customer service experience of at least a year
• Matric (Grade 12) certificate
• Good on a computer and point-of-sale system
• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end

• Medical scheme or insurance product knowledge
• Speaking the main local language of your area

• Monthly sales incentive on upgrades and add-ons
• Fixed roster published two weeks ahead
• Staff discount on products
• Product training and certifications paid for

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.