Front-of-House Service Consultant (Clinic)

If you like people and hate long queues, this department store service desk in Sasolburg suits you. People who do well here are steady, honest and not scared to ask when something is unclear.

The work is in Sasolburg, Free State, so you'll need a reliable way to get there every day.

• Update customer details and file signed forms for audit.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Log complaints and pass them to the store or branch manager.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Call customers when repairs or orders are ready to collect.

• You can stay polite with a long queue watching
• Matric (Grade 12) certificate
• Retail or customer service experience of at least a year
• Retail hours, including Saturdays, Sundays and month-end
• Good on a computer and point-of-sale system
• Presentable and approachable with all kinds of customers

• Speaking the main local language of your area
• Medical scheme or insurance product knowledge
• A Customer Service NQF certificate

• Monthly sales incentive on upgrades and add-ons
• Fixed roster published two weeks ahead
• Staff discount on products

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.