how2apply

IT Helpdesk Agent (Night Shift) – Fixed-Term

How2Apply Talent Network

Randburg, Gauteng

Internship

Posted 2 hours ago

Internship IT & Software

R18 000 – R26 000/month

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Job Description

Get hands-on support experience at a hospital group in Randburg, from password resets to new laptop builds. It's a practical job: you'll see what you got done before you go home.

You'll report in Randburg. Relocation is not covered for this one.

The work, day to day

Connect users remotely with a remote support tool to fix issues
Keep the asset register up to date when equipment moves
Troubleshoot Outlook, Teams and OneDrive problems for users
Escalate network and server faults to second or third line with good notes
Install and configure printers, scanners and docking stations

What you need

Able to log clear, complete ticket notes
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Working knowledge of Windows 10 and 11 and Microsoft 365
Code B driver's licence and own car for field posts
Patient and friendly with non-technical users
At least 1 year of help desk or desktop support (not needed for intern posts)

On offer

Paid certification exams after probation
Travel allowance for field technicians
Standby pay for after-hours cover
Company laptop and cellphone

Applying, step by step

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: copy of your driver's licence for field posts, certified matric certificate and ID copy plus IT certificates, including A+ or N+ if you have them.
Send your details with the form below. Add one or two lines about similar work you've done.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Randburg.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
Describe the size of the environment you supported, such as "400 users across 6 branches".