Onsite IT Support Engineer (Corporate Office)

You'll be the person who fixes it when laptops, printers and logins break at a group of private schools in Tembisa. This role rewards consistency more than flash.

You'll report in Tembisa. Relocation is not covered for this one.

• Log, prioritise and update tickets on the service desk system
• Image, set up and hand over new laptops and desktops
• Reset passwords and unlock accounts in Active Directory and Entra ID
• Install and configure printers, scanners and docking stations
• Visit branches or sites to fix issues that need hands on the machine
• Replace faulty hardware and log warranty claims with suppliers

• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Patient and friendly with non-technical users
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Able to log clear, complete ticket notes

• ITIL Foundation
• Experience supporting point-of-sale or medical devices

• Company laptop and cellphone
• Clear path to second-line and systems roles
• Paid certification exams after probation

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• List your certifications right under your name; A+ and ITIL are common keyword filters.