Medical Practice Receptionist

You'll be the first voice and face of an engineering consultancy in Soweto. It's a practical job: you'll see what you got done before you go home.

This post is in Soweto (Gauteng). Please only apply if you can travel there daily. The first two weeks are spent shadowing someone experienced.

• Answer and transfer calls on a multi-line switchboard within three rings.
• Sign visitors in, issue access cards and notify the right person.
• Keep visitor and client details private under POPIA.
• Check patients in, verify medical aid details and collect co-payments.
• Type basic letters and update the internal phone list.
• Order stationery and cleaning supplies and check deliveries.

• Matric
• Well presented, punctual and organised
• You can juggle a ringing phone and a waiting visitor at once
• Microsoft Word, Outlook and basic Excel
• Discreet with confidential information
• At least 1 year on reception or a front desk

• A second language common in your area
• A secretarial or office administration certificate

• Normal office hours, Monday to Friday
• Annual bonus (13th cheque) at many practices
• Safe, secure parking
• Paid study leave for office admin courses

• List the phone systems and booking software you have used; practices look for people who need little training.
• Answer the recruiter's call the way you would answer at work: greeting, your name and a smile in your voice.