Night Auditor (City Hotel)

Running the front desk of a game lodge in Randburg means calm service and a clean shift balance. If you like clear targets and knowing where you stand, this is for you.

The site is in Randburg; early starts mean public transport timing matters, so check your route before applying.

• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Manage OTA bookings coming in from online travel channels.
• Store guest details securely in line with POPIA.
• Handle complaints at the desk and log them for the duty manager.
• Book shuttles, dinner reservations and game drives for guests.
• Take card pre-authorisations and settle folios at checkout.

• Clear spoken and written English
• Matric
• You can work rotating shifts, including nights
• Honest with cash and card payments
• Calm with an unhappy guest at 11pm

• Night-shift allowance
• Service charge share at some properties
• Discounted stays across the group

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.