Off-Site Video Monitoring Operator

From a chair in a vehicle tracking control centre in Gqeberha, you guide officers in the field to where they are needed. It's the kind of job where doing the basics well every day gets you noticed.

Location: Gqeberha, Eastern Cape. Applicants who already live in the area get looked at first.

• Hand over open incidents clearly at shift change
• Keep call-out times and client passwords up to date
• Answer alarm signals and phone clients to verify them
• Log every event and action on the monitoring software
• Dispatch the nearest response vehicle over the radio

• No criminal convictions (vetting is done before you start)
• Able to stay focused through 12-hour day and night shifts
• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• Matric

• Call centre work in the past
• Speaking more than one local language

• Indoor, air-conditioned work environment
• Shift allowance for nights
• Path to senior controller or supervisor
• Training on the monitoring software

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.