Off-Site Video Monitoring Operator – Entry Level

Sharp eyes and a calm voice are the tools of the trade at a shopping mall security office in Mamelodi. Bring a calm head on busy days and you'll be fine.

You'll report in Mamelodi. Relocation is not covered for this one.

• Talk down intruders over on-site speakers when the system allows
• Answer alarm signals and phone clients to verify them
• Log every event and action on the monitoring software
• Pull and save video footage for incident investigations
• Dispatch the nearest response vehicle over the radio
• Keep call-out times and client passwords up to date

• Able to stay focused through 12-hour day and night shifts
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard
• No criminal convictions (vetting is done before you start)

• Path to senior controller or supervisor
• Shift allowance for nights
• Indoor, air-conditioned work environment
• Training on the monitoring software

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.