Tracking Control Room Agent (Vehicle Recovery)

Night or day, an armed response control room in Springs never switches off, and neither does your focus on shift. If you like clear targets and knowing where you stand, this is for you.

Location: Springs, Gauteng. Applicants who already live in the area get looked at first.

• Dispatch the nearest response vehicle over the radio
• Pull and save video footage for incident investigations
• Hand over open incidents clearly at shift change
• Log every event and action on the monitoring software
• Answer alarm signals and phone clients to verify them
• Monitor live CCTV feeds and zoom in on suspicious movement
• Track stolen vehicles on the map and guide recovery teams

• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone
• Computer literate and quick on a keyboard
• Matric
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts

• Indoor, air-conditioned work environment
• Training on the monitoring software
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.