Receptionist & Switchboard Operator (Corporate Office)

First impressions at this medical practice in Worcester are your job, from the morning greeting to the last courier. People who do well here are steady, honest and not scared to ask when something is unclear.

The site is in Worcester; early starts mean public transport timing matters, so check your route before applying. There's a probation period of three months before the contract is confirmed.

• Book appointments, meeting rooms and boardroom catering.
• Answer and transfer calls on a multi-line switchboard within three rings.
• Check patients in, verify medical aid details and collect co-payments.
• Keep the reception area neat and the coffee station stocked.
• Scan, file and archive documents in the correct client folders.
• Take clear phone messages and send them by email straight away.

• Matric
• A warm, clear phone manner in English
• At least 1 year on reception or a front desk
• You can juggle a ringing phone and a waiting visitor at once
• Microsoft Word, Outlook and basic Excel

• Safe, secure parking
• Paid study leave for office admin courses
• Annual bonus (13th cheque) at many practices

• Your CV is your first test of neatness, so keep it one or two pages, one font and no spelling errors.
• List the phone systems and booking software you have used; practices look for people who need little training.